CUSTOMER CARE

Welcome to our online store, FeiStation is a online shop that supply unique and interesting machinery, electronics, etc... we are glad to hear more from your side if any questions, please do not hesitate to contact with us, we will reach you within 1 working days, you can ask an inquiry, give advise or get technology support

Have a nice day !!!

Have any questions or concerns? 

We’re always ready to help!

 

 

Contact Us If you have following questions

Function and features

Application

Technical problems

How to choose? and the difference?

RETURNS

Return and refund is acceptable in FeiStation store, but you need to know that the returned product should be at all new condition, non-used or not affect the secondary sales,we will refund you full amount after received the returned parcel.

When you receive the parcel, you will will have 7 days to request a return ,if return request after 7 days, that will be not acceptable here,All products comes from FeiStation will provide 12 months warranty's if any quality problems, we will help you to repair it if any problem.

FAQ

Do you provide International delivery?

 

Yes,we can ship to all of the country in the world, not matter where you are, American,Europe,Asia,Middle East,or Africa,you can receive your purchase from us in your home, we provide door to door shipment by DHL,FedEx,TNT,UPS

 

How do I return an item?

 

You have to contact with us if you want to return an item before sending it back, we will provide you the shipping address after return accept

 

What is your returns policy?

 

When you receive the parcel, you will will have 7 days to request a return ,if return request after 7 days, that will be not acceptable here,All products comes from FeiStation will provide 12 months warranty's if any quality problems, we will help you to repair it if any problem.

How do I track my order?

 

You will receive an email confirmation after shipment sent, you can track your order at the carrier website with the tracking number, also you can go to FeiStation and login in your account, click My Order-Track Order-Track Item,in this way, you can track your order by yourself, also you can contact us for help

 

How can I contact your couriers?

 

We only use FedEx/DHL/TNT/UPS,they will call you when the parcel arrive most time, if you don't get any calling from them, you can call to your local number and contact with them directly to release or delivery your parcel

 

What are your delivery options?

 

FeiStation only provide door to door delivery by DHL/FedEx/TNT/UPS,it's safety and fast for international shipment

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